WE ARE HIRING – OPERATIONAL MANAGER
Location: Khastana Hadi Resort Ubud, Tegallalang, Bali
Type: Full-time | On-site
Start Date: Immediate
About Us
Khastana Hadi Resort Ubud is a privately managed luxury villa resort nestled in the tranquil surroundings of Tegallalang. With a vision to deliver refined in-villa experiences, we are seeking a dynamic and hands-on Operational Manager with a technical background (Engineering knowledge required) to lead and elevate our operational excellence.
Key Responsibilities
- Oversee daily resort operations across all departments: Engineering, Housekeeping, Front Office, and F&B Services (in-villa).
- Supervise and ensure the functionality of all technical aspects: villa infrastructure, utilities, maintenance schedules, and safety systems.
- Work closely with the team to implement and monitor SOPs, operational budgets, and service quality standards.
- Manage preventive and corrective maintenance plans with the Engineering team.
- Monitor contractor/vendor performance and ensure adherence to service agreements (e.g., laundry, pest control, etc.).
- Drive operational improvements through data, root-cause analysis, and performance evaluation.
- Provide leadership and training to the operational team, fostering a culture of accountability and teamwork.
Requirements
- Proven experience in hospitality operations, ideally in boutique resorts or villa properties.
- Minimum 2 years in a managerial role with a strong foundation in Engineering/Technical background (civil, mechanical, or electrical preferred).
- Deep understanding of villa maintenance systems (pool, plumbing, electrical, generators, etc.).
- Strong leadership, people management, and decision-making skills.
- Ability to multitask in a fast-paced and evolving environment.
- Fluent in Bahasa Indonesia and professional English (spoken & written).
- Ability to join immediately
Apply now by sending your resume to:
info@khastanahadigroup.com with the subject: Position – Your Name, before 10 June 2025.
Find out more about us on www.khastanahadiubud.com or Social Media @khastanahadiubud