Grand Hyatt Bali
ID – Bali
GUEST SERVICES
Entry Level Manager
Full-time
Req ID: BAL001833
Local
Summary
You will be responsible to assist with the efficient running of the department in line with Hyatt International’s Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Duty Manager is responsible To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager – Concierge or Guest Service Manager. Should be a holder of the ‘Clefs d’Or’. Good problem solving, organisational and interpersonal skills are a must.