Position: Butler Supervisor
Department: Front Office
Location: Ubud, Gianyar, Bali
Employment Type: Full-time
Nestled on the breathtaking Sayan Ridge in Ubud, The Ridge Bali is an exclusive luxury boutique retreat featuring only five premium private villas and an intimate sunset bar overlooking the iconic Ayung River Valley. We are dedicated to creating extraordinary guest experiences through personalized service, refined design, exceptional attention to detail, and genuine Balinese hospitality.
At The Ridge Bali, we believe that exceptional guest experiences begin with exceptional people. We foster a culture built on professionalism, integrity, teamwork, and continuous learning, where every team member plays a meaningful role in delivering unforgettable moments for our guests.
Vacant Position
As we continue to grow, we are seeking passionate, talented, and service-driven professionals to join our team.
1. Butler Supervisor
General Qualifications
- Minimum 2–3 years of relevant experience in a luxury villa, boutique resort, luxury hotel, or premium hospitality brand.
- Excellent leadership, interpersonal, communication, and relationship-building skills.
- Strong organizational, planning, and problem-solving abilities.
- Positive attitude with a genuine passion for hospitality and guest satisfaction.
- Professional appearance, excellent grooming standards, and a high level of discipline.
- Able to work independently while collaborating effectively within a team.
- Strong command of both written and spoken English, additional foreign language skills are an advantage.
Requirements
- Previous supervisory experience within Butler Services, Front Office, or Guest Relations in a luxury hospitality environment.
- Strong knowledge of luxury hospitality service standards, experience with Forbes Travel Guide standards is an advantage.
- Proven ability to train, coach, and inspire team members.
- Excellent communication, leadership, and guest recovery skills.
- Highly organized with exceptional attention to detail.
- Passionate about anticipating guest needs and delivering personalized service that exceeds expectations.
How to Apply
If you are passionate about luxury hospitality and committed to creating exceptional guest experiences, we would love to hear from you.
Please submit your updated CV along with a recent photograph to:
- Email: hrd@theridgebali.com
- Subject Email Format: Butler Supervisor – Name
Only shortlisted candidates will be contacted.