WE ARE HIRING
Guest Service Manager
Origin Ubud is looking for a passionate and motivated Guest Service Manager to join our team and deliver exceptional guest experiences.
Requirements:
- Minimum 1 year of experience in a similar position
- Understanding of Housekeeping and Front Office operations
- Good communication skills in English (spoken & written)
- Positive attitude and pleasant personality
- Able to work independently and as part of a team
- Proactive, responsible, and guest-oriented
- Proficient in Microsoft Office (Word, Excel, Outlook)
Responsibilities:
- Report directly and be responsible to the Villa Manager
- Ensure excellent guest service throughout the entire guest journey
- Coordinate with Front Office and Housekeeping teams
- Assist the Villa Manager in managing operational and maintenance programs to achieve 100% cleanl and 100% standards
- Handle guest requests, feedback, and complaints professionally and efficiently
- Maintain service standards and ensure smooth daily operations
- Monitor guest satisfaction and team performance
- Support daily operational activities to ensure smooth villa operations
- Assist in implementing service standards and operational procedures
Apply Now
Email your resume and recent photograph to :
villamanager@originubud.com
Join our team and be part of an inspiring hospitality environment at Origin Ubud!