The Royal Purnama, an exclusive beachfront boutique resort (48 luxury Art Suites and Villas with ultimate F&B and Spa facilities) located at Sukawati, Gianyar is looking for candidates to fill in the following position:
Guest Service Manager
Requirements
- Minimum 2 years of experience in a similar position within a 5-star hotel, luxury resort, or high-end hospitality environment
- Relevant educational background and/or professional certification according to the position applied
- Good knowledge and understanding of the relevant operational standards and procedures
- Strong communication, interpersonal, and customer service skills
- Strong leadership and team management skills.
- Strong guest handling, service recovery, and relationship-building skills
- Strong knowledge of guest service standards, VIP guest handling, and overall guest satisfaction
- Proficient in Microsoft Office and familiar with relevant hotel or operational systems
- Strong organizational, analytical, problem-solving, and time management skills
- Excellent attention to detail and ability to maintain high standards of service and professionalism
- Customer-oriented, professional, and passionate about delivering excellent hospitality experiences
- Good command of English, both spoken and written
- Able to work effectively under pressure and in a fast-paced hospitality environment
- Willing to work flexible hours, including weekends and public holidays
- Able to join immediately
How to Apply
If you feel that you are the perfect and suitable candidate for the above position, please send your application letter, recent resume and photograph to:
E-Mail : recruitment@theroyalpurnama.com
Subject : Position – Name