Kappa Senses Ubud is seeking a commercially minded E-Commerce Manager or a high-potential Assistant E-Commerce Manager with a solid executive background who is ready to be developed into a full managerial role.
This position plays a key role in driving direct revenue performance, online visibility, conversion, and digital distribution effectiveness, while supporting the resort’s luxury positioning and strong value proposition within Ubud’s competitive market.
E-Commerce Manager
Requirements
- Bachelor’s degree in Hospitality, Business, Marketing, or related field
- Minimum 3–5 years of experience in E-Commerce or Digital Distribution within hotels or resorts
- Strong knowledge of OTA platforms, channel managers, and brand.com optimization
- Solid analytical skills with experience in performance reporting and online revenue analysis
Grooming Role
- Minimum 2–3 years of solid experience as an E-Commerce Executive or Senior Executive
- Strong operational understanding of OTA extranets, promotions, and content management
- Demonstrated learning agility, ownership, and readiness to step into a managerial role
Roles
- Good understanding of hotel distribution and revenue principles
- Strong proficiency in Microsoft Excel and reporting tools
- Strong attention to detail and organizational skills
- Excellent communication and coordination abilities
- Ability to work in a fast-paced, performance-driven environment
- Experience in luxury or resort hotels is an advantage
- Fluent in English; Bahasa Indonesia is a plus
PERSONAL ATTRIBUTES
- Commercially aware and results oriented
- Proactive, structured, and detail focused
- Adaptable with a strong sense of ownership
- Sensitive to luxury brand image and guest journey
- Motivated to grow and develop within the commercial team
How to Apply
Please send your resume to:
talent.ubud@kappasenses.com or WhatsApp +62 877 0088 3191
CC to: hrm.ubud@kappasenses.com and santi@kappasenses.com
Subject: Position apply – Name